| Ready to be a source of hope and support in your community? The Homeless Prevention Center (HPC) seeks a motivated individual to provide Outreach, housing case management, and service coordination to people experiencing homelessness, and to help them plan for and achieve permanent housing and an improved quality of life The Housing Support and Outreach Specialist provides recovery-oriented services to participants in the PATH & Welcome Home programs; integrating evidence-based practices effective with people who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services include: conducting initial assessments to determine program eligibility; conducting targeted street outreach; developing individual service plans; providing intensive case management; assisting with housing acquisition and retention; crisis interventions; increasing access to benefits/healthcare/mental healthcare; community integration, including seeking opportunities in the areas of a participant’s interest; and community development within the apartment community (relationships with other participants, neighbors, etc.). Essential to the success of the PATH & Welcome Home programs is strong teamwork between this position and other staff HPC staff and local partners. The specialist works in collaboration to ensure comprehensive delivery of services. The specialist ought to be familiar with implementing evidence-based practices such as: Housing First, Harm Reduction, Motivational Interviewing, Recovery-Oriented Mental Health Services, and Trauma-Informed Care. They will work collaboratively with a range of community service providers to coordinate and ensure participants in the program are stabilizing in housing, improving the quality of their lives, and integrating into the community. Services will be delivered to program participants in home, office, and community settings. In addition to ongoing case management and housing stabilization interventions, the specialist is responsible for providing supportive services in the application process during rental lease up. Such activities may include collecting verification of housing history, supporting participants in collecting lease up documents, providing information, referrals, advocacy, and linkages for identified needs. Principal Duties: Perform initial housing assessment and use information in collaboration with participant to create a person-centered Individual Service Plan addressing short and long-term goals Conduct street outreach targeting potential participants in the community and work collaboratively with community partners to target outreach Assist with subsidized and supportive housing applications, and paperwork Work with HPC staff to identify appropriate permanent housing options for participants Provide case management services by bringing services to the community with the goal of linking/connecting individuals to long term supportive services Provide case management services in areas such as independent living skills, housing stabilization, money management, community integration, employment, benefits establishment, linkages to community providers for problematic substance use, primary and mental health care, and other services needed to assist participants in reaching their goals as defined in their Individual Service Plan Meet participants twice monthly (at minimum) to provide strengths-based case management and service coordination services designed to assist participants in obtaining and maintaining stable housing Provide intervention services focused on enhancing the participants’ ability to independently problem solve, use effective coping skills, and manage own care Mediate and advocate on behalf of participants to help them obtain and keep housing, benefits, entitlements, and transportation. Connect participants with transportation resources as needed. Use and develop community resources to broker and link participants to services Provide a high-quality customer service environment for participants Participant in staff meetings and assigned training Respond to community partners requests’ for street outreach Administrative Duties: Maintain appropriate records and client case notes as required. Maintain time and mileage records Data entry (training provided by employer) Access other training on an as-needed basis Assist co-workers and Management Qualifications Experience in case management with vulnerable populations, particularly those with health, mental health, and substance abuse issues Demonstrated knowledge and/or experience with advanced case management techniques, including harm-reduction strategies, crisis intervention techniques, and motivational interviewing Able to work independently and as part of a team, exercising mature and professional judgment Strong communication, problem-solving, and conflict resolution skills A highly motivated self-starter with the ability to coordinate multiple projects at once Knowledge of maintaining and executing confidential information using HIPPA standards Proficiency in Microsoft Office Adaptable, with the ability to work in a fast-paced, professional environment Reliable transportation, Valid Driver’s License and Proof of Insurance Updated tuberculosis test CPR/First Aid Training This position expects a person to be non-judgmental, compassionate and possess an ability to communicate and work effectively with people from all walks of life. This person will be able to effectively communicate the goal of the Homeless Prevention Center and be an advocate for the client and the community, while reflecting our mission, vision and values: Mission: The Homeless Prevention Center empowers individuals and families using evidenced-based practice, to prevent homelessness, or rehouse those experiencing homelessness, by offering hope, one person and one family at a time. Vision: To eliminate hopelessness and homelessness within our community. Values: Humble curiosity, Shared accountability, A place to feel at home Cultural Expectations: The individual will reflect a “can do” approach in their work; maintain a customer focus; and promote continuous improvement and achievement of results. Individual will be expected to contribute toward achieving the goals of HPC, within the scope of their position. Individual will work effectively and relate well with others, including superiors, colleagues and individuals, inside and outside of the organization. The employee will exhibit a professional manner in dealing with others, and work to maintain positive working relationships. The individual will maintain confidentiality related to all company and client matters. Terms of Employment: This is a full-time position with benefits offered by HPC, including paid vacation and personal time, paid sick time, paid holidays and a voluntary SIMPLE IRA plan. The position requires driving of a personal vehicle which is eligible for mileage reimbursement at the prevailing rate. This individual will be hired by the Executive Director, supervised by the Program Supervisor and be subject to an initial three-month probationary period. Job Type: Full-time Salary: $45,700 – $49,900 per year Benefits: Dental Vision Telehealth via AllyHealth Aflac Life Insurance Simple IRA Paid vacation, personal & sick time 13 Paid Holidays EAP Wellness Schedule: Monday to Friday (8:30am to 4:30pm) |
