Community Resource Specialist – Posted 6/11/25
Pay Range – $26.19 – $33.23 – Union Position
The Community Resource Specialist (CRS) plays a critical role in reducing the number of calls to law enforcement, providing alternative crisis solutions to the community, and referring individuals to needed community resources. The CRS helps reduce the burden on Rutland City Police Department (RCPD) staff by addressing common issues that are not a violation of law. The CRS also fosters a relationship of respect and trust between the RCPD and the community members being served. Duties shall consist of but are not necessarily limited to a number of general non-law enforcement responsibilities necessary to assist on quality-of-life calls, where a sworn police officer response is not required, to assist in the stability and safety of the community. The CRS position involves exposure to individuals experiencing varying levels of emotional distress, crisis, and potentially physical/verbal conflict. Assignments may be challenging, requiring the CRS to use tact, courtesy, de-escalation techniques, conflict resolution techniques while maintaining their safety and
that of the individual in need or crisis to deliver necessary help and direction to resources.
Minimum Qualifications:
● High School Diploma or equivalent
● Must be a minimum of 18 years of age
● Experience in mediation, conflict resolution, and mental health preferred
● Experience in emergency medical services preferred
● Experience in law enforcement practices preferred
● Knowledge of city ordinances and Vermont State Law preferred
● Must successfully pass an oral board interview and background check
● Must have and maintain a valid drivers license
● Working knowledge of modern office procedures, equipment, various computer software, and Microsoft Office applications.
Ability to:
● Perform various non-sworn law enforcement activities, exercise independent judgment, and work with minimum supervision
● Learn methods and techniques related to essential police functions
● Understand the operations and organizational structure of the Rutland City Police Department
● Prepare clear, concise, factual and timely reports
● Safely operate an assigned vehicle
● Work independently, interdependently, and manage/prioritize multiple tasks
● Communicate effectively both orally and in writing
● Establish and maintain positive and effective employee and public relations
● Analyze situations and adopt a course of action
● Work varied hours, including days, evening, nights, weekends and holidays
● Deal tactfully and courteously with the public and law enforcement personnel
● Demonstrate an awareness and appreciation of the cultural diversity of our community, and respond in culturally appropriate ways
● Remain calm in stressful emergencies
