Practice Manager

Community Health is a multi-site FQHC serving 80% of the primary care needs in our community (central Vermont). Our mission is to service our patients with quality, efficiency, accessibility and equity. As the largest FQHC in northern New England, we have a large footprint that provides us with the opportunity to influence the evolving, local, state and regional health care environment.

Community Health Center sites are certified Level 111 Medical Homes, with a highly developed and supportive panel management and case management system in place. Community Health also has a robust integrated behavioral health program employing Psychiatrists, Behavioral Health Nurse Practitioners and Licensed Clinical Social Workers embedded within its primary care sites. We have a fully integrated electronic medical record and practice management system (Medent) with robust interfaces with our local hospital.

RUTLAND CLINIC:

Community Health Rutland and Rutland Express Care serve the majority of those living in and around Rutland, the county seat and population center of southern Vermont. The Rutland practice uniquely provides the community with access to Primary Care, Behavioral Health and Care Management services for the whole family. Primary Care services include on-site Behavioral Health providers, Social Workers, and Care Management, along with preventive programs like diabetes management and education. Rutland Express Care, located within the same facility as Community Health Rutland, is open seven days a week for the treatment of minor illnesses and injuries for adults and children.

Downtown Rutland, the third largest city in Vermont, is the county seat and home to Rutland Regional Medical Center. The Green Mountain National Forest, Killington, and Pico ski resorts are a short drive from the picturesque historic downtown area.

ABOUT THE ROLE:

The Practice Manager is responsible for personnel management and oversight of the daily operations of the main practice. The manager is responsible for the enforcement of all Community Health policies and procedures. They are also responsible for directing, supervising, and coordinating all staff and activities of the practice(s) to provide high quality, cost-effective care.

FUNCTIONS OF THE POSITION:

Selects, hires, trains, coach, and counsel personnel as required to ensure efficient and effective office work.
Manages and coordinates all staff/provider schedules.
Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements of accreditation and regulatory agencies.
Ensures that office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
Coordinates day to day operations at the sites.
Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities, as necessary. Ensures that the office is staffed appropriately.

SKILLS REQUIRED FOR SUCCESS:

Bachelor’s Degree or equivalent experience. Preferred degree in Health or Business Administration.
Five years of operational management experience.
Knowledge of fiscal management practices and human resource management techniques.
Knowledge of governmental regulations and reimbursement requirements.

HOW WE SUPPORT YOU:

Work Life Balance
Generous Time Off
Medical, dental, and vision insurance.
Health savings account option.
Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
Comprehensive Wellness Program.