| We are excited to be growing our team of amazing employees and experts in their field. Currently we are looking to add a motivated and welcoming Retail Store Manager to our Rutland, VT location to be store leader and helpful associate to our customers. What you would do as a Retail Store Manager: -Welcome and assist any current customers, conducting transactions, doing water test, providing them with product knowledge, and assisting them with their hot tub, pool, and sauna needs.
-Respond to incoming calls and emails from customers for water care questions, parts, or order changes to help build customer retention.
-Support the sales team with good communication, assisting with paperwork and systems tools as needed.
-Take ownership of showroom upkeep, cleaning, decorating, and stocking.
-Follow-up with current customer’s inquiries to ensure they are having or had a positive experience with Allen Pools and Spas.
-Conduct our follow up after the sale processes to help customers and increase customer retention.
-Keep up with the industry’s latest trends and technology; share your knowledge of new products with our customers to create trade opportunities, and to resolve customer concerns. Requirements:
-Full-time; Saturdays and Sundays required
-Ability to attend training and staff meetings
-Resourcefulness and ability to work pro-actively
-Excellent oral and written communication skills
-Go-getter willing to bring new ideas to increase customer retention
-Excellent computer and phone skills
-A solid team-player who helps our team achieve and maintain good customer support to exceed our business goals.
-Strong organizational skills with the ability to take any task, define it, organize it, plan it, and implement it through to completion
-Friendly, motivated, outgoing, flexible
-Must be able to lift 50lbs
-Clean Driving Record
-High School diploma required. College degree preferred. If you are interested, please send us your resume. We can’t wait to meet you! |
