| The Service Technician II / III is an individual who is accomplished with HVAC troubleshooting, has acquired industry certifications and who can be deployed to HVAC service calls irrespective of the HVAC system need. The technician is expected to bring industry knowledge to bear and to use all avenues of internal support and research where solutions are not immediately clear. The Service Technician II/III is a key member of Vermont Mechanical’s demand service team and is expected to operate with integrity and attention to detail. The technician will be the client’s trusted adviser and will present themselves as professionals operating in VMI and the client’s best interests. The Service Technician II/III is an approachable industry professional to both internal and external stakeholders. The technician shall provide coaching to the Service Technician I role as needed. Essential Job Functions: Perform diagnosis and repair of:
Service Technician II
Light commercial HVAC systems (RTU, AHU, WSHP, etc).
Variable refrigerant flow & one to one heat pumps and DX systems.
Chillers, cooling towers, boilers and related hydronic systems.
Basic low voltage control systems.
Service Technician III
Hospital grade & complex mechanical systems.
Industrial systems (steam, pressure controlled systems).
Pneumatics & complex low voltage control systems.
Line voltage re-work as needed to support replacement of key HVAC systems and components.
Provide technical support to Service Technician I, Installation Technician I / II and Startup Commissioning roles as needed.
Occasionally executes VMI’s preventative maintenance program.
Use diagnostic tools & testing procedures for HVAC troubleshooting.
Complete daily documentation to support prompt visit summary & client billing.
Provide support to sales to ensure that all VMI service proposals are customized and fully applicable to our clients.
Participate in service department rotational on-call schedule. Qualifications: 3+ years of experience capably performing the listed essential job functions of a Service Technician II.
Ability to work independently as well as in partnership with other technicians.
Ethical decision-making ability.
Certifications, licenses, and registrations include –
Natural gas / propane / heating oil
Backflow preventer
Universal refrigerant
Type S electrical Physical Demands & Work Environment: Occasionally lifting up to 100 pounds.
Regularly lifting between 25 and 50 pounds.
Working in Vermont’s outdoor climate.
Working at heights.
Driving – sitting for periods of time.
Exposure to extreme temperatures.
Working in awkward spaces and at heights. | 
